About Us

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RETURNS

Bandon Bicycle Works will gladly accept returns within 30 days of original purchase date.  All refunds require the original receipt or purchased under name on file. Items/packaging must be in new condition. Returns without an original receipt or purchases made without name on file will be declined or be issued a store credit at our discretion. All returns are subject to a 15% re-stocking fee. We do not accept returns on Bicycles, Special Order items, Clearance/Sale items, or items shipped to customer from store or website. Refunds will be issued in the same form of payment as originally used.

PRIVACY

Thank you for reviewing our policies regarding any personal information you may choose to provide at our website or in person. We take your privacy very seriously and carefully protect all information entrusted to us. We only collect voluntarily provide information that helps us serve you better. We do not share your information with anyone else unless you’ve approved of such sharing in advance. The following types of information may be collected on our website and/or in store: email, billing address, mailing address, first and last name, and pertinent information specific to an event or activity (where relevant). If you supply us with your email and/or postal addresses, and do not specify otherwise, you may receive periodic messages from us with information on new products, services or upcoming events. At any time you decide you no longer wish to receive such messages, you may let us know by sending an email to info@bandonbicycleworks.com To ensure we correctly identify you (many names are similar), please be sure to include your complete name and address and any email addresses that may be associated with your account. Bandon Bicycle Works does not sell, rent, or lease any individual's personal information or lists of email addresses to anyone for marketing purposes, we take commercially reasonable steps to maintain the security of this information. We sometimes use third-party service providers companies to perform functions on our behalf. Examples include but not limited to, delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes. If you would like to see your contact information we have on file, please email at info@bandonbicycleworks.com, We will need a copy of your state issued ID. Please check back for periodic updates on our policies regarding any personal information you’ve provided to us via our website or in person, Return & Shipping policies. Thank you for visiting us online, we appreciate the opportunity to keep you rolling.